Terms and Conditions
Welcome to The AD Group. These Terms and Conditions govern your access to and use of our website, products, services, and any purchases made through our website located at theamadadsongroup.com.
By accessing or using our website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website.
1. About Our Business
The AD Group is an online retailer specializing in:
We reserve the right to modify, discontinue, or update any product, service, or feature without prior notice.
- Makeup and cosmetic products
- Beauty and personal care essentials
- Packaging materials and packaging supplies
- Household products and accessories
- Related beauty, lifestyle, and consumer goods
2. Eligibility
By using this website, you confirm that:
We may refuse service, suspend accounts, or cancel orders if we believe these requirements have not been met.
- You are at least 18 years old or have parental or legal guardian consent.
- You have the legal capacity to enter into binding agreements.
- All information you provide is accurate, complete, and current.
3. Account Registration
To access certain features, you may be required to create an account. You agree to:
We reserve the right to terminate or suspend accounts at our discretion.
- Provide accurate and current information.
- Maintain the confidentiality of your account credentials.
- Notify us immediately of unauthorized use of your account.
- Accept responsibility for all activities conducted under your account.
4. Product Information
We strive to ensure that all product descriptions, images, pricing, and specifications are accurate. However:
We do not warrant that product descriptions or website content will always be error-free.
- Product colors may vary due to screen settings.
- Packaging may differ from displayed images.
- Product availability is subject to stock levels.
- Minor variations in appearance, design, or packaging do not constitute defects.
5. Makeup and Beauty Product Disclaimer
Our makeup, skincare, and beauty products are intended for personal use only. Customers acknowledge that:
We are not liable for adverse reactions resulting from failure to review ingredients, misuse of products, use contrary to product instructions, or known allergies and sensitivities.
If irritation occurs, discontinue use immediately and seek professional medical advice.
- Individual results may vary.
- Allergic reactions and sensitivities may occur.
- Ingredients should be reviewed before use.
- Patch testing is recommended before applying new products.
6. Household Product Disclaimer
Household products must be used according to provided instructions. Customers agree that:
We shall not be responsible for injuries, damages, or losses resulting from misuse, negligence, or failure to follow instructions.
- Products will be used only for their intended purposes.
- Safety precautions will be followed.
- Products will be kept away from children where applicable.
7. Packaging Products Disclaimer
Packaging materials and supplies are sold for lawful business and personal use only. Customers are responsible for:
We make no guarantees regarding fitness for a particular purpose unless expressly stated.
- Ensuring packaging suitability for intended products.
- Compliance with local packaging and labeling regulations.
- Proper storage and handling of packaging materials.
8. Pricing and Currency
All prices displayed on the website are listed in Ghana cedis unless otherwise stated. We reserve the right to:
In the event of a pricing error, we reserve the right to cancel affected orders and issue refunds where applicable.
- Change prices at any time.
- Correct pricing errors.
- Modify promotions and discounts without notice.
9. Orders
All orders are subject to acceptance and availability. We reserve the right to:
Order confirmation emails do not constitute acceptance of an order. A contract is formed only when your order has been shipped or otherwise fulfilled.
- Refuse or cancel any order.
- Limit quantities purchased.
- Verify customer information before processing orders.
- Cancel orders suspected of fraud or unauthorized activity.
10. Payment
We accept approved payment methods displayed on our website. By submitting payment information, you represent that:
Payments must be successfully processed before orders are dispatched.
- You are authorized to use the selected payment method.
- The billing information provided is accurate.
11. Delivery
Delivery times are estimates and are not guaranteed. We are not responsible for delays caused by delivery carriers, customs authorities, weather conditions, force majeure events, or incorrect customer information.
Risk of loss and ownership pass to the customer upon delivery. Customers are responsible for providing accurate delivery information. Additional delivery charges may apply for redelivery or address corrections.
12. International Orders
Customers purchasing from outside our operating jurisdiction are responsible for:
We are not responsible for customs delays or refusals.
- Customs duties
- Import taxes
- Regulatory compliance
- Additional governmental charges
13. Returns and Refunds
Returns are subject to our Return Policy.
Approved refunds will be processed using the original payment method.
Eligible returns
Products may be returned if:
- They are defective.
- Incorrect items were received.
- Products arrive damaged.
Non-returnable items
For hygiene and safety reasons, the following may not be eligible for return:
- Opened makeup products
- Opened beauty products
- Used cosmetic items
- Personal care products
- Clearance or final sale items
Returned products must be
- Unused
- In original packaging
- Accompanied by proof of purchase
14. Promotions and Discount Codes
Promotions and discount codes:
We reserve the right to invalidate promotions obtained through unauthorized means.
- Cannot be exchanged for cash.
- May have expiration dates.
- May not be combined unless expressly stated.
- Can be withdrawn or modified at any time.
15. User Content and Reviews
If you submit reviews, comments, photos, testimonials, or other content, you grant us a worldwide, royalty-free, perpetual, irrevocable license to use, reproduce, publish, modify, display, and distribute such content for marketing, promotional, and business purposes.
You represent that you own the content or have permission to use it, that it does not infringe any third-party rights, and that it is not unlawful, defamatory, abusive, or misleading. We reserve the right to remove content at our discretion.
16. Prohibited Uses
You agree not to:
Violations may result in termination of access and legal action.
- Violate any applicable laws.
- Submit false information.
- Interfere with website operations.
- Attempt unauthorized access to systems.
- Upload viruses or malicious code.
- Use the website for fraudulent purposes.
- Copy or exploit website content without permission.
17. Intellectual Property
All content available on this website, including our brand name, logos, trademarks, text, graphics, website design, product descriptions, marketing materials, and other proprietary content, is the property of The AD Group or its licensors and is protected by applicable intellectual property, copyright, trademark, and other proprietary rights laws.
Not all product images, packaging visuals, manufacturer photographs, or promotional materials displayed on this website are owned by The AD Group. Certain images and product-related content may be provided by manufacturers, suppliers, distributors, licensors, or other third parties and remain the intellectual property of their respective owners.
Such third-party materials are used with permission, under license, pursuant to supplier agreements, or in accordance with applicable laws and industry practices. Ownership remains with the respective copyright holders.
Except as expressly permitted by law, no content from this website may be copied, reproduced, republished, posted, transmitted, distributed, modified, or otherwise exploited for commercial purposes without prior written consent from the applicable rights holder.
If you believe any content on this website infringes your intellectual property rights, contact us promptly with sufficient information regarding the alleged infringement. Upon receipt of valid notice, we will investigate and take appropriate action, including removal or modification where necessary.
Intellectual property inquiries
- Email: theamadadsongroup@gmail.com
- Address: Madina Main Station, adjacent NIB Bank
18. Privacy
Your use of our website is also governed by our Privacy Policy. By using the website, you consent to the collection and processing of information as described in our Privacy Policy.
19. Third-Party Links
The website may contain links to third-party websites. We:
Use of third-party websites is at your own risk.
- Do not control such websites.
- Are not responsible for their content.
- Do not endorse third-party products or services.
20. Limitation of Liability
To the maximum extent permitted by law, The AD Group, its directors, officers, employees, affiliates, and agents shall not be liable for indirect damages, incidental damages, consequential damages, loss of profits, loss of business opportunities, data loss, or personal dissatisfaction with products arising from website use, product purchases, service interruptions, product misuse, or delayed deliveries.
Our maximum liability shall not exceed the amount paid for the affected order.
21. Disclaimer of Warranties
The website and products are provided on an "as is" and "as available" basis.
We make no warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, or continuous website availability. To the fullest extent permitted by law, all such warranties are excluded.
22. Indemnification
You agree to indemnify and hold harmless The AD Group, its affiliates, employees, directors, and agents from any claims, liabilities, losses, damages, expenses, or legal fees arising from:
- Your breach of these Terms.
- Misuse of products.
- Violation of laws or third-party rights.
- Unauthorized use of the website.
23. Force Majeure
We shall not be liable for delays or failures caused by events beyond our reasonable control, including:
- Natural disasters
- Pandemics
- Government actions
- Labor disputes
- Internet outages
- Transportation disruptions
- Utility failures
24. Termination
We reserve the right to suspend or terminate access to the website at any time, without notice, if we believe you have violated these Terms. Termination does not affect any rights or obligations accrued prior to termination.
25. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of Ghana without regard to conflict of law principles. Any disputes shall be subject to the exclusive jurisdiction of the courts located in Ghana.
26. Dispute Resolution
Before initiating legal proceedings, parties agree to attempt to resolve disputes through good-faith negotiations. If negotiations fail, disputes may be resolved through mediation or arbitration where permitted by applicable law.
27. Changes to These Terms
We reserve the right to update or modify these Terms at any time. Changes become effective immediately upon publication on the website. Continued use of the website after updates constitutes acceptance of the revised Terms.
28. Contact Information
- Email: theamadadsongroup@gmail.com
- Phone/WhatsApp: 0546193087
- Address: Madina Main Station, adjacent NIB Bank
- Website: theamadadsongroup.com
Acknowledgment
By accessing, browsing, registering an account, or placing an order on this website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
